Everest Group - Practice Director - Digital Services & Insurance

About Everest Group

Everest Group is a research firm focused exclusively on IT, business process, and engineering services - this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. The Global 1000 - the largest and most complex companies of the world - use our services to guide their journeys to achieve heightened operational and financial performance, accelerated value delivery, and high-impact business outcomes. Founded in 1991, we serve clients around the world. For more information, visit www.everestgrp.com.

Job overview

Practice Directors should have the capability to lead a service offering and support the creation of new ones. The Practice Director will work with across the ITS service line to create new content assets focused on helping large global enterprises with their technology adoption and technology services transformation strategies. The individual should have the capability to identify customer needs, and create thought leadership content, toolkits, and frameworks to support decision-making. The candidate will be required to deliver analysis and advice to blue chip clients through written reports, consulting, client enquiry, speaking engagements, and other deliverables. The candidate must be able to analyze, write, participate actively in the sales cycle, consult, present in front of large and small audiences, work with senior executives, develop complex and compelling scenarios, develop research agendas and work with clients solving strategic outsourcing issues.

Key responsibilities

- Create firm IP that helps clients address strategic sourcing issues within the IT Services space

- Create actionable insights to solve client problems by evaluating and analyzing information collected through interviews, surveys, and statistical analyses

- Collaborate with analysts across the company to deliver research that assists clients with addressing strategic global sourcing issues and market trends in the IT Services space

- Work closely with Everest Group's sales team to help in the close and delivery of engagements on issues of strategic sourcing and operations

- Communicate and interact at the executive level with major outsourcing service providers and recipients of global services, to address their strategic business issues, analyze their offerings, strategy, positioning, and predict the changing dynamics of the market

- Develop a strong external reputation by networking with clients, service providers and analysts, participating in research meetings and other public forums, and publishing leading edge research-based reports, whitepapers, and articles

Education & experience

We are seeking a high calibre individual to maintain our exceptional standards.

This person should have:

- 8+ years of experience in a professional services environment (Management Consulting/ Business Research)

- Global sourcing advisory firms

- Global sourcing focused teams within management consulting firms

- Consulting organizations within Tier 1 IT/BPO service providers

- Experience in building and evaluating business case models for technology adoption and sourcing transformation scenarios

- Experience in building and evaluating diagnostics in pre-transformation scenarios

- Understanding and a keen interest in technology and outsourcing issues will be required

- Strong relationship orientation, and experience in working across an ecosystem of internal functions (e.g., sales, marketing, other service lines)

- Strong executive presence and presentation skills

- Excellent written and oral communication skills

- Collaborative work style; strong interpersonal and team skills

- MBA from a premium school