Events Manager/Administrator

We are The Photo Booth Guys but we are so much more experts in awesome visual experience! From large scale branded activations to private parties to corporate events and everything in between, we are committed to creating awesome visual experiences for our clients.

Our business is growing fast and weve got a big ambition for the next few years. We are looking for a playfully professional, dynamic people person to join our Photo Booth Attendant team, to work at amazing events, weddings and parties and help our clients and customers wow their guests and create memories for a lifetime.

Role Overview :

You will be the first port of call for all inbound enquiries and communications, the person who ensures clients are being looked after, and the person who keeps our office running like clockwork. You will also coordinate our social and corporate events offering weddings, parties and any other requests for our products and packages. This role is based at our Indian office in Hayathnagar, TG. Primarily, youll be working with the Corporate Sales Manager (UK), Operation Manager (UK) and Creative Designer (IN) finishing off bookings by capturing all the specific job requirements and products needed to fulfil the sale - owning the job and managing the client all the way through to delivery of the event.

Responsibilities will include :

- Starting on the front lines learning the business from the ground up this includes setting up, hosting events and getting to know product as well as the customers through direct experience. Eventually becoming an expert.

- Dealing with or delegating inbound enquiries

- Occasionally assist with presenting our creative solutions to agencies and clients.

- Managing the full booking process (from initial call/email to fulfilment)

- Liaising with clients to deliver on their requests

- Liaising with venues, agencies and event coordinators

- Setting up and fulfilling jobs through our various IT systems

- Liaising with our Design team to develop customised photo strip, backgrounds and any other designed item related to our client booking

- Co-ordinating, scheduling and briefing photo booth attendants, including providing location details, times, what the client is looking to achieve and how we need to deliver to the event to make it a success for the client.

- Provide out of hours support for jobs in progress if required.

- Maintain an entrepreneurial approach to the job/propose improvements

- Office management and clerical tasks as required, including prop sourcing, accounts receivable and facilities management

- Report weekly and monthly KPIs

- Where achievable, improving/automating administrative processes to deliver better efficiencies

- Managing a team social calendar, including monthly team dinner/outing and awards night

- Support the Sales Manager, General Manager and Operations Manager in delivery of great customer experiences, team development and fulfilling sale.

Candidate Overview :

- Experienced in secretarial work, or customer services and administration, with 2+ years in this kind of role

- Competent in the use of online/automated financial/project management systems

- Able to demonstrate some event coordination experience, either in-house or in an events/marketing agency

- Able to demonstrate some experience with digital and social media accounts, content development or content management

- Hard working driven individuals, who would relish the chance to get some runs on the board, and at the same time work with some exceptional brands.

- Must acquire excellent diary management, organisation and prioritising skills

- Interested in creative industries e.g. graphic design, photography, art, interior design as well as new technologies

- Self-start with a creative flare, hungry to learn and an administrative prowess.

- An excellent verbal and written communicator, a natural people person with a positive and optimistic energy.

- Someone who acts quickly and efficiently on all requests and required actions

- Work well under pressure be interrupt-driven

- A drivers license and car would be advantageous but is not essential for the right candidate. Secretarial experience will be also an advantage.

Our Benefits:

- One free booth per year after successfully completing one year

- Monthly or quarterly team dinners

- Attractive travel opportunities

- 20 days paid holiday, increasing by 1 day per year to a maximum of 25 days (plus bank holidays)

- Training, by in-house and external providers

- Membership of pension scheme

- Competitive salary and benefits packag