ETP - Lead Business Analyst - Warehouse Management System

We at ETP are looking for smart and dynamic professionals striving to achieve excellence. If you are passionate about creating value and are innovative and self-driven, this is the right organization for you. Would you like to partner in ETPs success story? If yes, please submit your resume stating position applied for, photograph, current and expected salaries, educational qualifications, employment history and contact details to careers@etpgroup.com

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Company Description:

Founded in 1988, ETP is an Omni-channel Retail Solutions company headquartered in Singapore, serving market leaders in more than 24 countries across Asia Pacific, India and the Middle East. ETP's omnichannel solutions include omni-channel POS, Mobility, CRM, Marketing and Promotion Campaigns, Order Management and supply Chain Management, and Merchandise & Assortment Planning. ETP has successfully executed over 500 enterprise software projects across 35,000+ stores for 500+ brands. ETP's unique value proposition is its ability to create and deliver innovative products and implement them successfully with domain expertise delivered by hundreds of consultants embodying ETP's best practices. ETP helps its customers get it right in omni-channel retail.

Position: Lead WMS

Job Description:

- We are seeking an experienced Product Manager responsible for overseeing and optimizing the technology and systems that drive fulfillment processes.

- Your expertise will play a pivotal role in enhancing operational efficiency, accuracy, and customer satisfaction including the end-to-end management of the WMS and warehouse operations ecosystem for product.

- Product Strategy & Roadmap: Develop and execute a comprehensive technology strategy and roadmap for WMS. Identify and implement cutting-edge technologies that align with industry best practices and enhance the entire order fulfillment process. Define product requirements, specifications, and user stories to guide the development process.

- Warehouse and Fulfillment Workflows Management: Oversee and manage the Warehouse Management System (WMS), workflows and other related technologies. Ensure seamless integration between these systems and other relevant platforms to maintain a highly efficient fulfillment ecosystem.

- Process Optimization: Analyze existing warehouse and fulfillment workflows and identify opportunities for process optimization and automation. Implement improvements to streamline operations, increase efficiency and reduce errors.

- Continuous Improvement: Stay up to date of industry trends, emerging technologies, and best practices related to warehouse management and order fulfillment.

- ERP Warehouse and Fulfilment Operations Enablement: Manage warehouse, order, and inventory data and workflows within WMS.

- Product Performance and Documentation: Define, own, and deliver key metrics to measure the success and performance of WMS and warehouse and fulfilment.

- Collaboration: Lead cross-functional teams during product launches, ensuring smooth coordination and alignment across departments. Act as a product evangelist.

Requirement:

- Proven experience with 8+ years as a Functional Product Manager or similar role, in WMS, Fulfilment, Warehouse Operations.

- Understanding of product management principles, Agile methodologies, and best practices.

- Demonstrated ability to develop and execute product strategies, including market analysis, competitive positioning, and customer segmentation.

- Excellent analytical and problem-solving skills, with the ability to use data to drive decision-making.

- Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels.

- Strong project management skills, with the ability to prioritize tasks, manage deadlines, and adapt to changing circumstances.

- Proactive and self-motivated, with a passion for innovation and a desire to create exceptional products.

- Experience with Product and Technology tooling is a plus, such as JIRA and Confluence.

Education Qualification:

- Bachelor's degree, B.Tech, MCA or MBA in a relevant field (e.g., Operations, Business, Engineering, Computer Science), or equivalent practical experience.