ERP Manager - FMCG

Our clients are PepsiCo’s largest independent bottler group in Africa with 6,000 employees and 14 bottling plants located in Nigeria, Tanzania and Ghana. Continental Beverages is a wholly owned subsidiary of Lebanon-based MAK Holdings and the company’s head office is located in Beirut.

Experience Required: 7-8 Years

Salary: 3000-3500 USD+Other benefits

Note: Candidates from FMCG industry will be preferred.

Job Description:

Job Identification:

Job Title: ERP Manager

Grade: Management

Function: Information Systems

Department: IT

Organizational Relationships:

Directly reports to: CIO

Functionally reports to: Not Applicable

Directly supervises: ERP Team

Job Summary.

- To interact with business users, understand their needs for information and devise ERP based solutions to address those needs.

Specific Duties and Responsibilities:

- Act as Single Point of Contact (SPOC) for the users for all the business needs related to ERP.

- To study and understand the present business processes and look for ways to improve them by leveraging technology, with a view to meeting quality standards, increasing productivity, reducing costs and achieving enhanced user satisfaction.

- To assist to define, agree, document, evaluate and recommend any new business requirements / specifications.

- To efficiently and effectively assist to develop the solutions required based on the agreed specifications and timetable.

- To coordinate and efficiently resolve all business/technical issues arising from day to day operations of the existing system. The person will be required to assist with all user support activities related to the ERP system.

- To assist in implementing any new business processes (BPR) to meet the changing requirements.

- The incumbent will be required to actively participate in the final acceptance tests of all the new ERP based solutions prior to its release to the users.

- To assist with the training of users as and when required.

- Loading and administering of new ERP modules.

- Install and Troubleshoot standard and custom built software’s.

- Assist with the “Performance tuning” of various software modules.

- Responsible for documenting all problems reported as and when they occur.

- Visit various Regions to provide support to regional IT departments and various users.

- Report and escalate all exceptions

Key Performance Indicators:

- Deliver ERP software solutions based on the user needs.

- Deliver against set deadlines.

- Effectiveness of technical support to resolve day to day problems.

Job Specification:

Academic:

- Degree in Business Studies from a reputed institution with a background in computer applications.

Experience.

- Minimum of six years experience in Business Systems implementation and support.

- Experience of One complete ERP life cycle implementation. NAVISION experience preferred.

Skills: Project Management

Document Functional Specifications:

- Database design and development.

- Software development.

Problem solver:

- Excellent communicator

- Good Interpersonal skills.

Knowledge:

- Clear understanding of ERP System is a must.

- Proven track record in BPR, IT planning and implementation.

Attitude:

- Integrity, Professionalism, Result Oriented, Self driven, Good judgment & Team player.

Renu