ERP Business Application Manager - MS Dynamics 365

Responsibilities:

- Support, maintain and monitor corporate global applications and application platforms

- Maintain and monitor corporate application strategies and application platforms

- Monitor, maintain and report on capacity across components, application availability, security, roadmaps

- Manage and deliver application DR and BCP

- Own and develop core operating processes

- Manage and deliver weekly, monthly and other reports

- Derive process and application platform improvements and developments

- Plan strategic development of corporate application platforms

- Maintain excellent knowledge of technology release schedules and updates

- Engage with key stakeholders to provide technical consultancy and guidance

- Work closely with international offices to understand their requirements and ensure solutions are fit for purpose and legislatively compliant

- Engage with suppliers, establishing and owning relationships and evaluating new functionality and technologies

- Develop and maintain systems of governance, responsibility and accountability for all application activity in the company, working with auditors as required

- Manage, record and deliver all application and configuration documentation (via DevOps) and change records

- Develop and implement SLAs and KPIs.

- Provide guidance, advice and support on technology and technical systems as required.

Essential professional skills, knowledge and experiences:

- Microsoft Office 365

- Microsoft Dynamics 365 (FinOps, PMA, HR, Customer Engagement)

- DevOps

- Basic financial comprehension (AR, AP, P2P, Ledgers, Transactions)

- Technical workflows

- Business Intelligence

- Platform support

- Technology procurement

- Managed Service Partner management

- Broad comprehension of corporate finance principles Engaging key business stakeholders and gauging requirements

- Engaging key business stakeholders and gauging requirementsExperience

- Engaging key business stakeholders and gauging requirements

- Working with and managing technology suppliers

- Supporting and measuring technical application systems and platforms

- Configuring financial and other business applications

- High level technical support, problem management and critical incident response

- Planning application roadmaps

- ERP delivery projects

- Delivery of SaaS solutions to global customers

- Strong technical understanding of D365 (FinOps, PMA, Talent/HR, Customer Engagement)

- Supplier management, outsourced support management and service provider management

- Financial principles, cost planning and budgeting