Summary (short description) : - Drive quality of deliverables, process compliance and measurement of project and process performance - Willing to travel onsite if required and flexible about work hours as the responsibilities may include working with geographically distributed teams - Prior process experience is preferred to reduce onboarding time Duties and responsibilities: - Participate in process definition, implementation &amp; compliance within project teams - Conduct Root Cause Analysis for Quality related issues - Reviews for product quality and testing effectiveness across projects - Facilitate the definition of project, account and group level KPIs and metrics where necessary - Process &amp; Project Performance monitoring through status reports, trackers and dashboards - The guiding project team in process or test automation - Department Quality co-ordination - HR, Admin, and Training - Facilitate training on Tools and processes - Collection of Process Improvement suggestions and process updates - Co-ordination for management reviews Qualifications &amp; Experience: Essential : - Graduate degree in engineering, MBA or statistical analysis background would be a plus. - 10-15 years- professional experience and a strong comfort with the IT service/product engineering industry. - Strong skills and demonstrated experience in successfully driving initiatives across multiple departments and stakeholders with the ability to effectively communicate with diverse groups. Competencies : - Ability to thrive in a complex environment on multiple priorities under pressure - Should have excellent written/verbal communication skills - Internal Auditor certified - Proficient in Project and Quality Management concepts - Agile, Lean, Six Sigma - Proficient in identifying KPIs and measurements for projects and in the analysis of these numbers to improve performance - Knowledge of ALM and PM tools usage - VSTS, JIRA, MPP, ServiceNow - Ability to conduct training on processes for development and project management team - Strong analytical and problem-solving skills - Experience working with distributed teams across geographies

Bangalore

Epsilon - Manager - Process Re-Engineering  

Epsilon - Manager - Process Re-Engineering   ,Job Description for Epsilon - Manager - Process Re-Engineering   in Epsilon in  Bangalore for (10-15) years of experience. Apply Now!

Job Description for Epsilon - Manager - Process Re-Engineering   in Epsilon in  Bangalore for (10-15) years of experience. Apply Now!