Epsilon - Director - Resource Management

Director Resource Management

Company Description:

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions.

We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified- . Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac

Job Description:

Why we are looking for you:

- You have extensive experience in Resource Management / Workforce Management / Staffing / Bench Management, mastering the concepts of supply vs demand, and the connection between resource management and financial metrics.

- You are great at building relationships within all levels of an organization and possess excellent communication and negotiation skills. You are an analytic thinker, and you are able to juggle multiple projects at a given time.

- You have built dynamic teams who support resource management needs across a global matrix organization. You think outside the box to find solutions to new problems. You are collaborative, innovative, and passionate about what you do.

- Should have experience working with all levels within a global organization anticipating and balancing the needs of multiple stakeholders. You take responsibility for your actions and the outcomes of those actions, reliably delivering on commitments, showing others you can be trusted to know what to do and do what you say you will do.

- You willingly and enthusiastically accept and support the delivery of services utilizing the right role in the right geography based on the work to be done.

What you will enjoy in this role:

- As part of the Epsilon Resource Management team, the pace of the work matches the fast-evolving demands of the requirement in EI and US

- As part of an innovative team that's not afraid to take risks, your ideas will come to life to fulfil requirements in EI and US

- As a key decision maker, you will provide direction and mentorship to your team, even as you define best practices

- As part of the Business Management Team you will have the opportunity to participate in delivering against new corporate initiatives

What you will do:

- Overall responsibilities of the Resource Management team in India

- Ownership and/or oversite of Resource Management special projects

- Participation and responsibilities for Business Management projects and initiatives

- Member of the leadership team coordinating deliverables among Resource Management, Talent Acquisition and Learning & Development

- Oversight of hiring, both full-time and short-term contract, for the business units we support

- Involvement in cost of delivery management and analysis

- This individual will have to extend work timings up to 10PM IST when required and so on.

Qualifications:

- An MBA with 15+ yrs experience

- Worked extensively in Resource Management in a matrixed global organization

- Experience in Resource Management / Human Capital Management / Workforce Planning / Workforce Management

- Direct People Management experience , preferably upto 10 team members

- Excellent interpersonal skills

- Should have been a part of Leadership team, visionary and managed talent planning conversation representing Business

- Should have collaborated with multiple functions within HR

- Experience in building relationships across the spectrum

- Experienced managing staffing requirements, expectations, conflicts.