Entercoms - Senior Business Data Analyst (7-11 yrs)
Business Analyst with SQL expertise :
- Lead and interact with team of analysts to support analytical activities across different projects and to proactively identify & address current process improvement opportunities.
- Effectively contribute to proposal development and new business initiatives evaluation.
- Play key role in automation feasibility assessment and preparing automation framework.
- Develop solution to transform raw automation engine output to more meaningful & accurate Customer consumable output.
- Effectively manage customer expectations during automation ramp-up, ensure zero escalation & positive customer feedback 6
- Identify potential cost reduction opportunities and actionable insights through development of Analytical framework
- Create and deliver weekly/monthly reports/analysis showing key KPIs/metrics and highlight improvement opportunities
- Cater to ad-hoc analytics requests from client with accuracy and within given SLA
Functional Skill Set :
- Proficient with SQL and MS Excel, VBA
- Good with data visualization and PPT preparation
- Good knowledge of data warehousing concepts
- Gather, document and analyze business needs and requirements
- Interact with external clients, internal stakeholders and subject matter experts
- Excellent verbal communication, problem solving and critical thinking skills.