Job Description : - Result driven professional with experience in client management, operations management, and knowledge management (Computer Hardware domain compulsory) - Experience: Relevant experience of 5-7 years is mandatory. Process and Project Management: - Ensuring all client and internal SLAs are met on time. - Manpower planning to ensure optimal resource allocation aligned to cost targets. - Ensure all relevant data / reports are gathered, recorded and delivered to client as agreed targets and SLAs. - Execute project plans and provide regular updates in meetings &amp; highlight risks &amp; opportunities. People Management: - Provide hands-on leadership on existing SOWs and new project on-boarding - Manage Recruitment and ensure people development through mentoring and grooming and creating environment that sustains and encourage high performance; motivating teams in optimising their contribution levels. - Succession planning to mitigate impact of attritions Knowledge Management: - Develop and maintain growth plans for teams to scale competency across various processes. - Back-up planning through cross training to ensure load balancing. - Drive skill development plans for existing resource pool.

Pune

Entercoms - Assistant Manager/Manager - Operations & Service Delivery - Computer Hardware Domain 

Entercoms - Assistant Manager/Manager - Operations & Service Delivery - Computer Hardware Domain  ,Job Description for Entercoms - Assistant Manager/Manager - Operations & Service Delivery - Computer Hardware Domain  in Entercoms in  Pune for (8-15) years of experience. Apply Now!

Job Description for Entercoms - Assistant Manager/Manager - Operations & Service Delivery - Computer Hardware Domain  in Entercoms in  Pune for (8-15) years of experience. Apply Now!