Engagement Manager - Healthcare Consulting

Engagement Manager - Healthcare Consulting (hospitals, diagnostics, public health)

JOB DESCRIPTION:

From reputed consulting firms with at least 5 to 8 years experience primarily with clients in healthcare delivery (hospitals, diagnostics, public health) and to a certain extent with clients in the medtech industry. People with greater exposure to the pharma sector are less likely to suit us.

- Should have proven expertise in performance improvement, due diligence and digital transformation (at least two of them, of course, in addition to strategy consulting bit)

- Should have strong equity among senior industry professionals particularly the clients, served by the candidate.

- Should have the entrepreneurial spirit, enjoy the 'spotlight', hungry to learn, grow and deliver.

- Should have string communication skills and be a problem solver.

- Should be keen to get his/her hands dirty and work with the team.

- Impeccable integrity.

Execution

- Work with a team of 2-3 consultants / analysts and provide them with guidance and on-ground support on projects

- Establish long-term relationships with clients and secure repeat business from existing clients

- Manage client relationships and ensure that we exceed their expectations with the quality of work and proactively identify and manage risks to customer success

- Provide leadership to the consulting firm by setting goals and a strategic plan for the firm

- Business Development Support

- Own pre-sales activities such as initial interaction with the prospect, scoping, developing SOW and proposal

- Play an active role in closing select enquiries

Human Capital Targets

- Develop plan for career advancement of the team and monitor on a quarterly basis with feedback and support

- Ensure employee satisfaction >80% for the team as a whole (to be judged basis a feedback survey on a semi annual basis)

- Ensure continuous learning and skill development for self and different team members

You could connect with me via LinkedIn at https://www.linkedin.com/in/karishma-narang-a45131209/