Engagement Manager - eCommerce

Responsibilities :

- Understand the products and services and articulate and guide sellers through integration.

- Own and manage integration of a portfolio of key sellers who want to list their products on global sites.

- Work with sellers to set and meet milestones and deliverables to deliver high-quality integration projects.

- Track and report integration performance using appropriate metrics. Achieve productivity and seller satisfaction targets.

- Engage with internal and external customers/teams to define requirements, test data integrity, verify business processes, and deploy product offerings.

- Gather requirements and help build tools and processes to increase the ease and efficiency with which sellers integrate with us.

- Support the launches of new programs, categories and features.