We are on the lookout of a true leader with proven skills in team management to head our Customer Onboarding Team.   Salary offered- INR 11 LPA to INR 12 LPA (All Fixed)  The roles responsibilities are in 3 key areas: Account Management, Project Management and Product Management Contribution  Account Management  - Responsible for managing the customer on-boarding and continued engagement process for EmployWiseTM taking complete post-sales ownership of a customer account.  - Building and nurturing customer relations through value-delivery and regular contact.  - Working closely with the key stakeholders of the client and ensure customers realise value from their EmployWiseTM deployments  - Ensure account level revenue enhancement by mapping customer processes, existing solutions and pitching business benefits through greater use of EmployWiseTM  Project Management  - Develop and monitor implementation plans and ensure go-live as per timelines  - Manage implementation effort and time to ensure go-live well within estimated time/costs budgets  - Needs to manage a team of Functional consultants and assist them in the day-to-day tasks of implementation and client interactions  Product Management  - Contribute to improvement of the product by providing regular feedback to the product management team and product engineering team by sharing critical user experience inputs towards product development and improvement.  - Provide effort estimates to Sales teams for new implementations  - Ensure excellent feedback from customers on reference checks from prospective customers and lead referrals from customers.  - Assist the BD team in managing key contact relationships in customer organisations   The Candidate: We will be look for the following skills and abilities in the incumbent of the role:  - Engineers with MBA preferably in HR   - Minimum 70% score in academics throughout (Mandatory)  - At least 8 years of prior enterprise software implementation experience preferably in the HR domain or cloud/SaaS solutions   - Team manager with proven skills  - Exceptional logical and analytical abilities   - Understanding of HR function (or willingness to learn). Awareness and understanding of Industry best practices in HR [Preferable but not essential]   - Good interpersonal skills to manage customer contacts   - Strong eye for detail   - Excellent communication skills with the ability to convincingly articulate complex ideas   - Excellent in written and spoken English   - A team player capable of working in a collaborative manner while working in matrix operations   Company Profile:   Our Story   We have been around for over a decade and were among the early pioneers of SaaS or Software-as-a-Service (only, it was then called ASP).   We started by creating a very successful CRM product called Smiles CRM. Our customers loved the product - it made them treat their customers as human beings, not just 'target segments'. In the process, we also learned the power of self-service, giving people the power to act, anytime and anywhere. We also discovered the huge advantage of having a single system cover the complete life-cycle of the customer.   But we soon realised that without happy employees you don't get happy customers. So we went ahead and applied what we had learnt doing CRM to HR. After all, employees are 'internal customers'.   We created EmployWise to be the one system for everything in an employee's life in the organisation. One that empowers employees and let's them act anytime anywhere. We built EmployWise to free HR from data management so it can give all its time and attention to building talent and people relationships. We designed EmployWise to give joy to users, help them with their work rather than become their work and to give them insights that would help them make smarter decisions.   A Journey that Continues   We started on a journey to build EmployWise in 2004. A journey to bring the simplicity of joy and spontaneity of positive human relations to the workplace. The small team that set out on this journey has now grown considerably. We are now joined by many more people who have embraced EmployWise and are dedicated towards shaping it's future.   Nothing would give us more pleasure than to have you too on-board for this journey.   Please feel free reaching out to me on 8800904109 in case you feel you deserve this job.

Delhi NCR

Others

EmployWise - Senior Implementation Consultant - SaaS HRMS 

EmployWise - Senior Implementation Consultant - SaaS HRMS  ,Job Description for EmployWise - Senior Implementation Consultant - SaaS HRMS  in EmployWise in  Delhi NCR Others for (8-10) years of experience. Apply Now!

Job Description for EmployWise - Senior Implementation Consultant - SaaS HRMS  in EmployWise in  Delhi NCR Others for (8-10) years of experience. Apply Now!