Employee Relations Role - Online/eCommerce

Responsibilities :

- Ensuring the Company's treatment of employees is consistent with its core business values and objectives.

- Partnering with both senior business stakeholders and HR teams to develop and implement Employee Relations best practices and programs.

- Handling employee complaints, managing grievance procedures and facilitating counseling in conjunction with other stakeholders.

- Investigating and resolving complex or critical employee relations issues in a timely and effective manner.

- Collating and analyzing employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes.

- Participating in and/or leading projects focused on continuous improvement

- Business Partner for the Corporate Functions

- Analyzes information and data necessary to define and discern cost and policy implications of negotiations and disputes. This may include management and employee proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances.

- Uses surveys, interviews, and other studies to conduct research regarding human resource policies, compensation, and other employment issues. After analyzing the information, makes recommendations on changes.

- Researches and explains laws and legal affairs concerning employment to managers, supervisors, and employees.

- Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed.

- Represents organization in contract negotiations, meetings, and negotiations with employee and labor organizations.

- Collaborates with leadership on matters of policy and terms of memoranda of understanding before and throughout negotiation process.

- Performs other related duties as assigned.

We Are Looking For Someone With :

- Prior experienced in employee relations or industrial relations

- Strong knowledge of HR policies & procedures

- In depth knowledge of employment legislations

- You are approachable and possess strong communication

- Strong problem solving, negotiation & influencing skills