Emplay - Head - Analytics Services Delivery - Project Management - IIT/NIT/BITS

We are looking at a person who can:

- Services Delivery Planning and Management - Work with our Product and Analytics teams to define service scope and schedule while focusing on regular and timely delivery of work; organize and lead project meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned services delivery.

- Management Support - Support in managing customer expectations for services deliverables, managing stakeholder communications and helping to implement an effective system of services governance

- Monitor and report on key Agile performance metrics to leadership team and escalate any significant issues to the appropriate management team as needed

- Organize and facilitate scrum meetings, which includes sprint planning, daily scrums or stand-ups, sprint check-in, sprint review & retrospective

- Report on service status, issues, progress, etc. to stakeholders and management. Provide updates via review meetings and dashboards

- Communicate delivery risks and troubleshoot them

- Develop dashboards and integrations between systems to automate manual tasks and decrease mundane workload on teams

- Handle multiple customers even at a Directorial level to understand their requirements and translate the same to the team members.

- Should have worked in the Analytics domain more inclined to a managerial role

- Constantly monitor services delivery quality through well established QA processes

Skills

- Should have attended a top university or Tier I or II Engineering college

- Should have the technical understanding of the software development cycle

- Should have 10+ years- experience as software PM working with Agile methodologies

- Should have a solid understanding of software development lifecycle models

- Should be an expert on both Agile and traditional project management principles and practices, and you possess the ability to blend them together in the right proportions to fit a services and business environment

- Should have excellent skills in capacity planning, services management, processes, and change management

- Should work independently with a strong sense of ownership and ability to deliver

- Should have the ability to clarify, articulate, and document issues

- Should be highly analytical and organizational, and are a master of time management and problem-solving

- Should have exceptional oral and written communication and interpersonal skills