Specialist CRM Overview: Elevate is recruiting a Specialist CRM in our Legal Ops team. As a Specialist you will be required to audit and monitor the data and have input on continuous improvement measures to prevent poor data being entered. Responsibilities & Qualifications : Specifically, you will : - Improve the overall data quality of Dynamics through regular data cleansing, merging duplicate contacts, standardizing and resolving data discrepancies - Contribute to, and follows, the process for entering and managing data - Monitor changes made by users to ensure data consistency - Monitor new contacts added by users to review for completeness accuracy and context and remediation of problematic data at or close to the point of entry - Ensure the data for contacts is accurate, complete, and consistent - Certify that specific data collections are cleaned and maintained - Undertake regular auditing of the data to ensure its ongoing integrity Reporting : - Provide advice, guidance, and support to management-level administrators and to application developers on access and use of data - Advise and consults with systems administrators on data quality and integrity issues Other : - Provide support to appropriate people in the marketing team for events and eCampaigns - Manage integration between the database and the firm website - Liaise with database related service providers - Work with BD team to create and manage appropriate client lists for practice groups - Manage the implementation of any new database features and identifies system development and upgrade requirements Experience : - 3-5 years administrative experience/experience within a professional services environment - Experience with Dynamics or Salesforce desirable - MBA desired but not mandatory Skills for Success : - Superior attention to detail - Ability to analyse information, generate reports and make appropriate recommendations - Understanding of and interest in relational database structures - Strong problem solving ability and willingness to learn - Competent knowledge of Microsoft Office packages - Project co-ordination skills - Knowledge and understanding of fundamental principles of marketing - Team oriented and be keen to support people to the best of your ability - Organised and ability to juggle numerous tasks - Ability to work under pressure in a deadline driven environment - Attention to detail - Energetic and enthusiastic Initiative : Technical Skills : - Experience with Microsoft products like Excel, Word, PowerPoint, SharePoint - Some experience with contract management software is a plus Qualification: - Grauduate in any stream Company Information : Elevate is the law company. We provide consulting, technology, and services to law departments and law firms. Elevate is home to those of us who dedicate our multi-disciplinary careers and diverseexperiences to improving the legal industry. It is our place to make a dent in the universe. Recent distinctions include: 2021 winner, Association of Corporate Counsel (ACC) Value Champions Award Winner, 5000 Fastest-Growing Private Companies: 2021, 2020, 2018, 2017, 2016 For the 6th year in a row, named by Chambers & Partners in 2021 as a Top Global Services Provider (Band 1 highest ranking) 500 Best-Led Companies of 2021 Learn more at https://elevateservices.com See more jobs at https://elevateservices.com/jobs-at-elevate/ Follow us on social media https://www.linkedin.com/company/elevate-services https://twitter.com/ElevateServices

Gurgaon/Gurugram

Elevate Services - Specialist - CRM 

Elevate Services - Specialist - CRM  ,Job Description for Elevate Services - Specialist - CRM  in Elevate Services in  Gurgaon/Gurugram for (3-5) years of experience. Apply Now!

Job Description for Elevate Services - Specialist - CRM  in Elevate Services in  Gurgaon/Gurugram for (3-5) years of experience. Apply Now!