Process Associate - Interact and understand the issues raised by the End Users and providing with the appropriate resolutions - Handle client queries - Propose solutions to clients - Identify the criticality based on the impact and urgency as described by the user - Escalate if solution required is beyond stated scope or there is an anomaly - Ensure and maintain proper documentation Experience and skills: - 2 - 3 years of experience working in customer/business support environment - Excellent Communication Skills, both verbal and written - Good knowledge of the MS Office Suite (Excel, PowerPoint, Outlook etc.) - Working knowledge of Call Centre Operations, including SLAs, TATs and AHTs - Analytical thought process and rational approach towards problem solving - Should have a logical bent of mind to analyze and resolve complex issues Qualifications: Any Graduation/PG

Anywhere in India/Multiple Locations

Elevate Services - Process Associate - Business Support 

Elevate Services - Process Associate - Business Support  ,Job Description for Elevate Services - Process Associate - Business Support  in Elevate Services in  Anywhere in India/Multiple Locations for (2-4) years of experience. Apply Now!

Job Description for Elevate Services - Process Associate - Business Support  in Elevate Services in  Anywhere in India/Multiple Locations for (2-4) years of experience. Apply Now!