EI Design - Director - Sales

Employee Status: Full Time Employee

Location: Remote

About EI Design:

EI Design a 18+ year old company based out of Bengaluru, is a leading Learning and Performance Support solutions provider that thrives on transforming learning- keeping it relevant, impactful, and continuous. As a learning experience design company, EI Design partners with customers in their digital transformation journey and help futureproof their training. EI Design works towards delivering high-impact Learning and Performance Support solutions that offer a high engagement quotient, drive employee performance, and deliver high ROI for the Learner, Business, and Organization.

Title Description:

- EI Design is seeking an experienced sales leader who carries the consultative sales background from the e-learning services domain focused on B2B models. B2B experience at selling to CHRO, CLO- s, Business unit heads or other CXOs in the global landscape is a desired skillset.

- Training solutions sales experience in the international markets is sought

- The candidate must have 10-12 years of core sales experience including a minimum of 3 years managing a team of Business Development Managers.

- Must possess and demonstrate proficient levels of knowledge in the e-Learning sector.

- Should have good industry connects and a business acumen and zeal to grow/progress the assigned verticals, segments and teams.

- Direct, hands on experience of having managed business goals for self and assigned team is a plus.

Roles & Responsibilities:

- Develop and implement programs effective for enhancing sales performance

- Contact customers via emails/phone calls/LinkedIn/Face to Face meetings to offer them products and services

- Deliver sales pitches and presentations to clients, highlighting the benefits of a product to influence purchase

- Visit clients where needed or arrange meetings to discuss the product/services

- Understanding the client requirements and then customizing the product/services as per training needs

- Maintaining relationship with all potential and existing clients

- Prior experience of having managed self and team targets is desired.

- Strong pipeline and proven background on achievement of assigned targets.

Skills and Competencies:

- Excellent written and verbal communication skills

- Strong interpersonal skills

- Consultative selling in the international markets

- Ability to understand client's needs and present solutions accordingly

- Understanding of market and product

- Team Management, CRM and MIS

- Excellent Communications (verbal and written)

- Team management

Customer Engagements:

- Responsible for self and team targets for any new services based on business demands/needs from inbound, outbound or assigned accounts

- Study proactively business dynamicity and ensure evaluation of new areas/technology to deliver services catering to business needs.

- Stakeholder & Relationship Management:

- Build relationships necessary to inspire a shared vision and motivate change within EI Design.

- Develop and nurtures relationships with Customers and CxO level stakeholders as a trusted advisor.

Team/People Management:

- Set direction, Lead and mentor a team of business development, sales members.

- Lead the business development, sales team/practice from the front.

- Create a culture that is conducive for the team to take initiatives.

- Participate in campus / lateral recruitment drives.

- Ensure associate satisfaction measured through CSAT scores.

- Formulate, own and prioritize l projects which would help improve CSAT, & collaboration of relevant stakeholders.

Quality & Process:

- Align and implement the practice/organization defined delivery drivers in the sales domain.

- Adherence to process based on organization/client standards, frameworks and tools.

- Ensure timely forecasting is done to meet the requirements relevant to operations planning.