EduShine - Technical Project Manager

- Candidates having Education Industry background can only apply

Must Have :

1. Experience in managing Live Session/Program network

2. Experience in education sector focused on system integration for immersive classrooms

About Us : 

Our organisation is reinventing the international education experience for both students and universities. In partnership with leading U.S. institutions, we build innovative degree programs- whether on campus or cloud-based, in the United States or students- home countries- that help students thrive and create a new generation of successful, globally minded alumni.

Job Overview : 

The Technical Project Manager supports our Live programs, which offer hybrid higher education programs that combine the traditional, immersive U.S. university experience with technology-enabled, in-country, live-lecture learning. The position will facilitate live classes and provide technical support and student services through our technology platform as well as support offline activities to build a vibrant student community across various live lecture locations within the region.

Responsibilities :
 
- Collaborate with local integration vendors, network providers, and our staff to support successful launch of global classrooms

- Perform technical site evaluations for new classroom and studio locations

- Manage existing technical vendors and identify new integration partners across several locations, negotiate contracts

- Manage global inventory of classroom and studio hardware and identify opportunities to optimize the procurement process

- Collaborate with Engineering and Product teams to contribute to overall product roadmap, identify opportunities for feature optimization and performance stability

- Coordinate with local vendors to ensure timely technology maintenance and updates

- Manage local host partnership relationships and part-time and program support staff

- Monitor live lecture sessions and provide assistance to students and faculty

- Provide administrative, logistical, and technical support to students

- Manage student success by actively monitoring student performance and using predictive metrics to provide student support

- Coordinate and support team projects and off-site activities

- Provide program feedback to local team, faculty, and corporate teams

- Develop student community building initiatives and work on special projects as assigned by management

- Participate in training as necessary

- Provide other student services as needed

Qualifications : 

- Professional proficiency in English required

- Bachelor's degree and 5+ years of full-time work experience; experience in technology and education strongly preferred

- Energetic and motivated professional with strong organizational and interpersonal skills

- Experience working in a cross-cultural professional environment preferred

- Excellent communication skills, both written and verbal

- Ability to work late hours (2 pm-10:00 pm) during the work week on a regular basis

- Eligibility to work in India without sponsorship