- Understand the overall objective of the program and monitor and track the program deliverables are met to its objective, prepares program reports for management, client and customers
- Plan and Track complex, multi-phase program implementation managing all Stake holders, both internal and external
- Ensure teams are aligned with project management strategy and program goals
- Develops and executes project and process plans, implement policies and procedures and sets operational deadlines and identifies intermediate milestones
- Work with cross function teams to drive project timelines and deadlines
- Coordinate program activities with all inter-departments ensuring completion of all commitments made relative to Deliverable timelines - (Engineering, Product, Data science, Analytics and Client teams)
- Work closely with functional managers to develop integrated master schedules, maintain schedules throughput the project life cycle, applying project management principles and practices
- Setup and ensure Communication plan, Escalation process and Critical path are followed.
- Lead Governance & Cadence calls and to Setup, Lead and Anchor internal & client calls reporting on the Project Status, Milestones and Risks
- Create Executive Dashboards/Balanced Scorecards to top management
- Thorough experience in executing projects/programs on Agile Methodology
- Confer with appropriate managers, Operations and other members to understand Metrics
- Plan and review of future release proposals to determine Time frame, Scope and Dependency
- Ability to mentor and lead Junior Management trainees in Program Execution with clear relevant goals
The Desired Candidate should possess
- At least 3 to 5 years of exclusive program management experience is Mandatory
- Effective Communication Skills across different stake holder levels ranging from junior team members to Sr Management is Mandatory
- Program/Project management experience in AGILE Methodology is Mandatory
- Experience in interacting clients directly from offshore base over telecon is Mandatory
- Familiarity with typical Product Lifecycle process starting from Requirements until Implementation phase is Desired
- Awareness of emerging technologies like AI, ML and Data Science is Desired
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