eCommerce Sales Manager

- Work with Leadership team to deliver sales targets.

- Manage team of Sr. TSM and TSM to drive E Commerce Business

- You will own e-commerce revenue targets and work towards realizing them

- Develop high performance distribution channel to support E Commerce business objectives and activities

- Accountable for traffic, conversion, product sales and other web KPIs

- Establish B2B, B2C online shop and communication strategy (email, social media, and other channels)

- Work with client engagement managers to create B2C communication & promotional plans

- Improve online shop, and e-commerce functionalities

- Lead analytics team to come with insights around ecommerce business

- Manage vendors who provide e-commerce services such as email provider, personalization engine etc.

- Improve member engagement by optimizing UX and Campaigns using tools

- Leverage tools like Google Analytics, QlikView for web analytics, data visualization & personalization

- Advise clients for improving e-commerce KPIs and creating deeper member engagement for continued business growth

- Support Ecommerce Sales with the capture and reporting of KPIs, such conversion rate, page views, and time-on-site

- Develop and maintain a predictable forecasting model

- Collaborate with Marketing team to execute online promotions and strategies

- Delivery on acceptable churn rates and new customer acquisition

- Market research and analysis.