eCommerce Sales Head - FMCG

Hiring for E-Commerce Sales Head

Work Description/Responsibilities

- To continuously evaluate Ecommerce market and bring new customers on board.

- To build a team of efficient and competent Key Account Managers who in turn will create Strong Relationship with clients.

- To ensure 100 % Service Satisfaction level with Clients.

- To achieve Channel targets set by company in terms of Topline and Bottomline

- This includes the creativity applied to make sure the same is achieved.

- To conduct potential market surveys for new potential Ecommerce clients

- To build and plan strategy for acquiring new customers with help of research and market feedback.

- To take quick and spot decision to ensure smoothness on stock availability with clients. The decisions to be based on the severity of the situations.

- To conduct monthly reviews with KAM team which will be scheduled with defined parameters.

- To be a part of the monthly meetings and Quarterly Business Review and present the results of the Month / Quarter went by and a plan for the next Month / Quarter

- To discuss the monthly city specific client visit plan with KAM team as per defined PJP.

- Meeting with the Ecommerce clients Monthly for understanding support areas and actioning it.

- To ensure 100 % Payments collection from Clients as per defined payment norms.