eCommerce Head - B2B Food Products Firm

Industry - FMCG / Foods / Beverage

Category - Sales & Marketing

Skills - Ecommerce Head, Ecommerce Manager

Job Type - Permanent

Job Description - To develop the ecommerce strategy and operations for the company's D2C brand.

Client Details

Our client is a billion-dollar Indian Multinational food products company, who have their strong B2B presence and developing their D2C arm.

Description -

1. Develop and implement e-commerce strategy based on the existing product portfolio with a scope to expand for future products across the e-commerce value chain.
2. Responsible for driving P&L for the e-commerce division in collaboration with SCM & Marketing team.

3. Develop and drive business plan in line with the business & Brand strategy ensuring optimal efficiency.

4. Drive revenue and profitability thru' sales value, high transaction volume, new customer acquisition and repeat sales.

5. Increase product listings and prioritisation by working with channel partners and improve traffic via paid, organic channels on marketplaces and scale the brand, products.

6. Ensure inventory availability across locations, pin codes and ensure high fulfilment, low returns and great customer experience and reviews

7. Ensure all commercial compliance, sales trade agreements & Maintenance contracts are reviewed and signed on a periodic basis ensuring business need.

8. Build excellent relationship with all relevant stakeholders to ensure optimal engagement and exploring / expanding business opportunities.

9. Study competitor trends and work with the management to create a market leading portfolio

10. Establish robust & sustainable process and policies for all commercial & business operations (high NPS) are designed and implemented in line with business expectations.

11. Identify and appoint franchisee and Dark stores in line with business expectation for achieving optimal efficiency & profitability.

12. Scout and onboard new upcoming online stores / partners for possible vendor / partner empanelment.

13. Conduct market research surveys in collaboration with NPD & Marketing team for meeting diverse social and cultural market / customer requirements on a periodic basis.

14. Drive marketing / NPD launch activities in collaboration with Marcom team as per business need.

Profile

- Minimum 10 years of experience in driving Sales and Operations in e-commerce

- Working knowledge of product & processes.

- Strong operational exposure in E-commerce

- Strong Interpersonal Skills for better working with internal and external stakeholders.

- Strong credibility and ethical compliance is must and Zero tolerance to unethical process / system.

- Excellent communication verbal, written and

Job Offer

- To lead the ecommerce arm of the D2C brand

- Work closely with the senior leadership of the company to build the brand

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Aishwarya Verma on +91 80 6826 6827

The Apply Button will redirect you to website. Please apply there as well.