eCommerce Account Manager

Account Management:

- Build and maintain strong relationships with eCommerce retailers and platforms.

- Serve as the main point of contact for all aspects of the partnership, addressing inquiries and resolving issues promptly.

Sales and Revenue Growth:

- Develop and implement strategies to increase online sales and achieve revenue targets.

- Analyze sales data, market trends, and consumer behavior to identify growth opportunities.

Product and Content Management:

- Ensure accurate and up-to-date product listings on various eCommerce platforms.

- Optimize product pages, images, and content to enhance the online shopping experience.

Marketing Collaboration:

- Work closely with the marketing team to execute digital marketing campaigns that drive traffic and sales.

- Coordinate promotions, discounts, and advertising efforts with eCommerce partners.

Inventory and Supply Chain Management:

- Monitor inventory levels and coordinate with the supply chain team to ensure timely product availability.

- Forecast demand and plan inventory to avoid stockouts and overstock situations.

Data Analysis and Reporting:

- Track eCommerce sales performance, monitor key metrics, and generate regular reports for management.

- Utilize data insights to make informed decisions and optimize eCommerce strategies.

Pricing and Competitive Analysis:

- Conduct competitive analysis to understand market trends, pricing strategies, and positioning.

- Adjust pricing strategies to remain competitive while maximizing profitability.

Customer Experience:

- Collaborate with customer service teams to ensure a positive online shopping experience for customers.

- Address customer feedback and resolve any issues that arise promptly.

eCommerce Platform Development:

- Stay updated on industry best practices and emerging trends in eCommerce.

- Explore new eCommerce platforms and partnerships to expand the brand's online presence.