eClerx - VP - Transition Operations - Investment Banking

VP - Transition Operations - Investment Banking

Job Description Form

Candidate Profile - 

Work Experience :

Minimum 9-12 yrs

Maximum 15 yrs

Min. Relevant : 9 yrs

Other Comments : At least 5+ years of experience in transitioning processes in investment banking operations/capital markets involving people, technology/systems.

Skills / Experience Required:

Must haves:

- Relevant work experience in IB Operations (Cash Equities, Derivatives), Reference Data (Product) or Risk & Finance domains. Experience in running front to back projects will be beneficial

- Understanding of Outsourcing models, Statement of Work, AHT calculations, SLA- s/KPI- s, credit debit concept, Gross Margin Calculation, RU calculation and reporting

- Hands on experience on creating Process Maps and Target Operating model design

- Understanding of tactical and strategic automation platform as enablers of optimization in processes- familiarity with eClerx capabilities and tool sets

- Understanding of SDLC And AGILE software implementation methodology

- Excellent interpersonal skills - ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team.

- In addition, they need to possess strategic perspective, business acumen, action orientation and drive for results.

- Excellent multi-tasking, stakeholder management and creative problem solving skills.

- Ability to work with teams across time-zones and cultures.

Key Competencies:

Technology MS Office, MS Project, Visio, BPM

Certifications PMP, Scrum (Agile)

Activity Transition management

Roles & Responsibilities:

Job Responsibilities

- Support end to end transition of processes/projects in capital market domain

- Manage the entire end to end transition, coordination with the Operations-client and internal, internal Quality team, onsite coordinators, project sponsor and eClerx senior management

- Act as a single point of contact for all transition related queries and escalations.

- Prepare and drive the transition review meetings with the client sponser, POC's and internal management

- Maintain and share monthly transition best practices, basis the recommendations, feedback

- Create transition case studies and spread awareness across Ops teams, leverage risk management experience within the team for transitions