eClerx - Senior Process Manager - Six Sigma/Blackbelt

Six Sigma Black

Title : Six Sigma Black Belt

Designation : SPM

Responsibilities :

- Analyzes, plans and implements process improvement needs.

- Produces new process improvement techniques and services.

- Develops metrics that provide data for process management and indicators for future improvement opportunities through Lean Six Sigma Methodologies.

- Measures performance against process requirements, aligning improvement projects to close performance shortfalls

- Manages the operation of the organization's total quality management (TQM) program

- Oversees the development of Lean Six Sigma for assuring high quality services that meet customer needs

- Develops, implements, and leads key process improvement efforts and influences cross-functional efforts through Six Sigma Methodology

- To develop and implement a metric based process to review performance across all processes

- Provides coaching and mentoring to ensure effective completion of Green Belt projects and promote a Lean Six Sigma culture.

- To conduct Action Work-outs and permeating the knowledge of lean tools in the organization.

- Execute and lead key projects delivering tangible results for the business, also aligning GBs on key Organizational priorities Requirements:

- Graduate in any discipline

- Certified Green Belt / Black Belt

- 5+ years of experience

- Good Analytical skill & Communication skills

- Experience of training and mentoring of Six Sigma preferred

- Eye for detail with analytical bent of mind