eClerx - Senior Manager - Learning & Development

Senior Process Manager Role and responsibility:

We are looking for a Learning and Development (L&D) Manager to help our employees advance their skills and knowledge. In this role, you should be passionate about helping people learn and grow.

- Learning strategy and Implementation : Responsible for developing and implementing an organization- wide Learning & Development strategy that facilitates and drives individual development and capacity building in line with institutional requirements.

- Content Strategy : Design and implement LD programs; produce instructional materials and performance support materials (such as job aids); design evaluation methods to determine impact of program.

- Identify Needs : Assist in implementing the annual needs analysis to determine the LD skills needed for stakeholders in the region.

Technical and Functional Skills

- The ideal candidate will have at least 2+ years of experience into L&D domain

- Good understanding of software/IT skills.

- Should have experience into arranging IT skills training.

- Program management skills, including managing details, and keeping multiple tasks/projects on track.

- Strong verbal, written, and interpersonal communication abilities.

- Strong analytical skills and experience using and presenting data to make decisions. (Excel)

- Strong instructional design skills, including evaluation methodologies; experience with global design.