eClerx -Process Manager - Performance Management - Center Of Excellence

PMS (Performance management) -COE (Center of Excellence) - Process Manager (PM) _Navi Mumbai

Process Manager Role & responsibilities:

Performance Management (PMS) & Rewards :

- Implement the performance management philosophy, framework, and process for the organization and ensure completion of KRA setting, and appraisal exercise on time.

- Create a performance-oriented culture through monitoring ongoing performance/productivity data; ensuring continuous performance discussions, development

- Support the existing team in the implementation of compensation strategy and driving compensation surveys, revamping of compensation structure, etc.

Employee Engagement & Culture Building :

- Build a robust employee engagement strategy including employee communication, grievance handling mechanism, etc.

- Conceptualize and implement a Reward & Recognition scheme for the organization encompassing various reward schemes related to corporate Values and performance, etc.

- Develop an Employee Value Proposition framework for the organization and implement the same.

- Conduct engagement surveys and polls as needed; share the findings, and facilitate action planning and tracking of actions taken

Employee Relationship Management:

- Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that Company policies are adhered to in the Program

- Understand employees & concerns, escalate to appropriate levels, and ensure resolution of the concern.

Reporting and R&R:

- Ensure that all trackers like grievance, PIP, etc., are updated on a real-time basis.

- Create all necessary reports and dashboards required for each program/process area

- Drive REWARDS & RECOGNITION in the program to recognize & reward contribution and achievement to motivate higher performance levels.

Technical and Functional Skills:

- MBA with at least 3 to 6 years of experience in an HRBP role.

- Good exposure to performance appraisal, Employee survey, and R&R.

- Experience required in employee engagement and connect activities.

- Good knowledge of Excel and experience in preparing various trackers.

- Strong verbal, written, and interpersonal communication abilities.

- Strong analytical skills and experience using and presenting data to make decisions.

If interested kindly apply with your updated cv with the below details:

Highest Qualification :
Current Organization name:
CTC :
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