- Head the Manager Development team within the Learning & Development function of eClerx - catering to junior and middle management
- Create programs that are aligned with business objectives
- Partner with stakeholders across the organization to conduct an effective training need analysis
- Scope the requirements of manager development programs and define business outcomes
- Develop manager development solutions, which are integrated, efficient, effective, and innovative
- Embrace different styles of training techniques, including instructor-led trainings, e-learning, coaching, etc.
- Partner with third-party vendors or other internal stakeholders to ensure successful completion of manager development programs
- Ensure that all training logistics are efficiently handled
- Deliver, whenever required, training sessions / blended L&D solutions to junior and middle management
- Craft and deploy impact assessments / effectiveness criteria to evaluate the success of manager development initiatives
- Accurately and regularly report progress to business and internal stakeholders
- Manage a team of designers who create computer-based trainings and videos for stakeholders across the organization
- Manage the eLearning engagement of eClerx with third-party eLearning providers
- Market manager development initiatives to foster a learning culture and improve awareness
- Manage the Continuing Education Policy at eClerx
- Create and manage partnerships with business schools, finance-training institutions, and analytics-training institutes
- Handle trainings for the HR, Knowledge Management, Quality, CSR, and Centralized Marketing teams
- Create the annual training budget, in association with the L&D Head and HR Head
- Work with the Metrics and Corporate Finance teams to track the budgeted versus actual training spend
- Implement manager development solutions within the allocated training budget
- Manage special L&D projects
- Keep abreast of L&D innovations and current market practices
- Be willing to travel to the Pune and Chandigarh offices, whenever required
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