EC Relationship Manager - Bank

Acquiring & Managing Current Account Portfolios of the Branch for incremental deepening value, sourcing high end business accounts & generating Trade & Forex based fee income.

- Managing customer relationships & addressing both service & sales queries for customers with an objective to engage & retain customers.

- Sourcing Trade, Forex customers & thereby generating fee based income.

- Meeting existing customers to generate business opportunities thereby generating revenue for the Bank.

- Handling Trade based queries from the Branch & increase forex revenue by smoothening transactions process by proactive liaison with Forex service cell, SPOPS & Credit departments.

- Accompanying & mentoring EC-PCAT during sales calls.

- Identifying new segments & set up new trade verticals for prospective business opportunities at different locations/regions new to the bank.

- Recommend & introduce new services e.g. Cash management services, treasury etc. with an objective to engage customers & generate fee income.