Dun & Bradstreet - Sr Manager/Deputy Leader - Quality & Product Initiatives

Dun & Bradstreet Position Summary

JOB TITLE - Senior Manager / Deputy Leader

BUSINESS UNIT - Sales & Marketing Solutions

FUNCTION - Data Operations

REPORTING MANAGER’S TITLE - Director

II. KEY RESPONSIBILITIES (Up to 5)

Sales & Marketing Solutions (S&MS) is a key SBU for Dun & Bradstreet India. This role is a very important position in S&MS, whereby the person will be responsible for all key quality and product initiatives relating to this business and reporting directly to the Director in charge. The responsibility areas include:

- Assess current business capabilities and capacities

- Develop plans for improvement in product (S&MS business data) and channels of delivery – and importantly, implementing such plans in conjunction with sales and operations team

- Integrate technology into business processes

- Expand market through new products and identifying and leveraging on growth opportunities

- Drive high customer satisfaction through process and quality initiatives

III. QUALIFYING REQUIREMENTS

- MBA/Engineer or any post-graduation with relevant experience of minimum 7years.

- Prior experience in Process Reengineering / Quality / Product Management will be an preferred

- Commercial acumen in dealing with vendors & business partners will be useful

- Prior experience in related business / process – such as data management / data analytics and application of technology will be an advantage

- Analytical & Problem Solving skills

- Good business communication skills suitable for corporate environment

Primary External Interactions:

- Interactions with Vendors / Partners for business process improvements

- Interactions with Clients to understand market requirements

Primary Internal Interactions:

- Operations team for driving improvement projects

- Sales Teams to get feedback and develop product road-map

Competencies:

- Project Management Skills

- Analytical Skills

- People managementskills

- Commercial Acumen

- Business Communication