Position: Zonal Operations Manager - East Experience : 9-10 Yrs Industry : Courier &amp; Logistics (First Mile &amp; Last Mile) JD : - Time Management to work with multiple branches and managers across a large Region, driving many miles to coordinate Branch/Franchisee visits and reviews - Improve regional processes, policies, and practices so as to achieve company's goals and ensure regional stores adhere to company-wide laid down rules and guidelines - Excellent Leadership skills to keep their employees motivated, resolve conflicts and make hard decisions - Coordinate, monitor, and manage various Franchisees/branches within a particular geographic region - Good Decision making skills/ability that affect the company - Help improve the efficiency of support services like communication channels and IT; and also ensure free flowing communication amongst the stakeholders - Work hand-in- hand with top management (serving as a link between them and the individual Branch) in order to develop and implement new plans/ideas that will enhance the operations of the company at large - Assist in the recruitment of staff, establish work schedules for staff being put in place and evaluate staff performance at the end of a given period - Help plan and support marketing and sales activities - Discipline local managers who go against company work ethics and also retrench workers who tend to embark on procedures that are detrimental to company activities - Timely Evaluating performance - Responsible for overall performance of all first mile and last mile - Conduct and attend regional meetings for assigned regions - Ability to Analyze and think strategically - Must have customer service skills and be able to maintain a consistent, high level Of service - Reviews service KPIs and addresses metrics that are not meeting targets - Responsible for all aspects of financial oversight for the region

Kolkata

DTDC - Zonal Operations Manager - East Region 

DTDC - Zonal Operations Manager - East Region  ,Job Description for DTDC - Zonal Operations Manager - East Region  in DTDC in  Kolkata for (9-10) years of experience. Apply Now!

Job Description for DTDC - Zonal Operations Manager - East Region  in DTDC in  Kolkata for (9-10) years of experience. Apply Now!