DMI Finance - Assistant Manager - Salesforce

Assistant Manager - Salesforce

- Drive the team and help them with the business knowledge.

- Engage with business users to understand new requirements/enhancements/bugs/issues etc. related to their line of business and provide for technical solutions to fulfil the desired requirements.

1. Team Management :

- Planning and organizing work among team members

- Keeping a track of work done by individual team members

- Identifying the areas of improvement for individuals in the team and plan for trainings if required.

- Setting objectives, give timely feedback and perform appraisals for the team.

- Keeping the team motivated and rewarding the individuals for good work done.

2. Project Planning and Process enhancement :

- Handling multiple projects while planning the deliverable in correct priority.

- Overseeing each project through its complete life cycle to ensure timelines are met.

- Ensuring the quality of product being delivered as per the requirements.

- Keeping a track of work being done and in progress in a tool name JIRA.

- Understanding the problems areas during the life cycle of the project and provide for a resolution or work around.

- Identifying the areas of improvement in the current application technically or process wise.

3. Interaction with Business Users :

- Attending calls to understand the business user requirements (enhancements/bugs/issues).

- Giving process walkthrough for the new enhancements to business users before deployment to UAT.

- Understanding the process flow for any new requirement and guiding team to implement the same.

4. Vendor Management :

- Engage with multiple vendors for partnership on Implementation of the project

- Review performance