Director - UI/UX (Leading MNC IT Company)
Position: Director - UI/UX (Leading MNC IT Company)
Role:
- Responsible for leading the India User Interface and Experience Team
- Lead enterprise-wide Design Agency encompassing of Visual and UX Designers, Front End Developers, Project Managers and Business Analysts
- Responsible for enabling customer experience transformations and build a USP with the perfect blend of design and technology
- Help shape business vision, user insights and technology to define the experience strategy and build and evangelize a global experience design team with deep competency thereby making design a key competitive differentiator
- The individual will be responsible to work collaboratively across the enterprise tosculpt the vision for new products and digital transformation strategies
- Be a Digital Customer Experience Evangelist - Expertise in defining research strategy, aligning, and prioritizing research efforts, and growing user-centricity and being a global evangelist on Designing Customer Experience
- Lead and build a high performing and engaged digital design and development team
- Build an inclusive work culture
- Be a thought leader and industry influencer
- Ensure high levels of quality and operational excellence
- Build and manage key stakeholder relationships
Requirements:
- Bachelor's or Masters degree in Design, HCI, Interaction, and or equivalent practical experience. Preferably from reputed design schools like IDC/NID.
- Prior experience of leading a business line in a technology setup
- 18+ yrs of experience
- Experience of leading and working in (or as) a design agency
- Technology leadership experience with demonstrated track record
- Experience of engineering and exposure to DevOps and agile methodologies
- Exceptional skills in ideation, sketching, wireframing, user flows, mapping and information architecture. Expertise in UX software such as Photoshop/Illustrator, Axure, UXPin, Balsamiq Sketch, Invision and the like is a must. Working knowledge of HTML5, CSS3, and JavaScript skills, Knowledge of frameworks like Angular and/or ReactJS, mobile dev tools for iOS and Android will be helpful
- Experience with multi-channel, personalized and consumer/enterprise focused solutions using conversational interfaces, chatbots, RCS, IVR, etc.
- Good understanding of ADA tools and AA compliance guidelines
- S/he should have experience of operating in a high paced, regulated environment and the ability to work in a highly matrixed organization
- Experience of working with teams/clients across multiple geographies
- Good at stakeholder management.
- Experience in BFSI domain is desired but not mandatory
- S/he should be comfortable in setting aggressive targets, making difficult decisions and holding individuals accountable for delivery
- Candidate should also possess the following competencies - Strategic Agility, Market Insights, Business Acumen, Change Leadership, Organizational Capability Development
- Should be a good communicator
Location: Delhi/ Pune/ Bangalore
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