Director - Technical Customer Services

Director - Technical Customer Services

About The Company -

We are the worldwide leader in outsourced omnichannel customer experience management. Connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

Job Title -Director-Technical Customer Services

Job Location - Jaipur

Relevant Exp.required:

- Experience in International Semi-Technical/Technical process.(Voice Process)

- Must be designated level above Senior Manager

- Must be comfortable with 24- 7 shifts & 6 days working.

- Core experience should be in Technical support system, Trouble Shooting

- Should have managed some reputed campaigns in Tech space, B2B campaign, Blend of Voice and Non Voice Operations

- Should have a good BPO and Customer Service experience.