Director - Software Quality Assurance

Education / Qualification: B.E. Computer Science or Equivalent

Certification: All of the following certificate are not mandatory, but good to have

- ISO9001 training

- CMMI ATM training/ course completion

- Six Sigma green belt/ black belt

- Metrics Analysis

Team size handled (if any): 5+

Primary Skills (Must have)

- Develop quality/process improvement roadmap for the overall organization

- Establish process architecture to meet the organization requirements

- Ability to lead a team of SQA's to achieve organization quality assurance goals

- Establish metrics program across the organization

- Ability to support presales team on customer enquiry and process/quality write up

- Ability to respond for RFI on process and quality

- Good understanding of quality assurance methodology, industry standards, design and implementation of quality management systems.

- Has good experience on implementation of quality management systems (QMS) in lines with ISO 9001:2015, CMMI, ITIL, Agile Methodologies.

- Provide process consultancy independently for software development and services projects

- Perform internal quality audits

- Design and creation of organization process artefacts

- Facilitate project teams in identifying issues and risks.

- Perform root cause analysis

- Conduct quality awareness training

- Prepare project dashboard and monthly status reports.

- Have experience in collecting and analyzing metrics

- Establish process performance baseline for org metrics

- Analyze and evaluate org metrics to identify improvment oppurtunities

- Have good knowledge on statistical process control

- Establish org wide measurment processes/program

- Work with project team to identify improvment oppurtunities and assist team to achieve the improvements

- Condut trainings on various topics of quality assurance and quality standards

Secondary skills (Good to have)

Six Sigma, ISO27001, TFS, JIRA, CMMI v2.0

Job/Role Description

Head of software quality assurance team

Soft skills/other skills (If any)

Team management, Ability to lead from the front, Excellent interpersonal, analytical and communication skills,critical thinking/problem solving, leadership, professionalism/work ethic, teamwork/collaboration, and adaptability/flexibility, ability to train staff.