Client- One of the fastest growing startup Fintech company based at Mumbai. Qualification : Graduation + MBA/PGDM (top tier colleges) Full time Experience : 8-12 years CTC - 70- 90 lacs (Candidate who apply must be currently drawing 45 lacs or more) Age- Max 40 years Candidate should be stable in companies. Frequent job changes will not be entertained Exposure in SAAS platform is mandatory. Roles & Responsibilities - - Building Customer Success from the ground up in order to improve customer support operations. Creating a link between Customer Service, Marketing, Product Development, and Operations. Leading project to develop a single-view tool for customer assistance and a better user experience. - Helped to grow a SaaS based company through expansion. - Responsible for running & scaling customer success initiatives and programs to drive product adoption, revenue retention & growth. - Adept in building and managing a high performing customer success team and being responsible for ensuring customers are realising maximum business value across the customer lifecycle with optimal utilisation of emerging technologies for SaaS based platforms in B2B and B2C segments. Interested candidates please call 9873002499 (Pls don't whatsapp cv)

Mumbai

Director/Senior Director - Customer Success - FinTech 

Director/Senior Director - Customer Success - FinTech  ,Job Description for Director/Senior Director - Customer Success - FinTech  in ABP Management Services in  Mumbai for (8-15) years of experience. Apply Now!

Job Description for Director/Senior Director - Customer Success - FinTech  in ABP Management Services in  Mumbai for (8-15) years of experience. Apply Now!