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08/08 Renu Yadav
Consultant at CareerNet Technologies

Views:3905 Applications:480 Rec. Actions:Recruiter Actions:14

Director/Senior Director - Customer Care - eCommerce (8-20 yrs)

Bangalore Job Code: 729899

Director/Sr.Director - Customer Care - Ecommerce


We are having an urgent opening with one of the fastest moving E-commerce company for the position of Customer Care- Head for location Bangalore.

Role : Customer Care- Head

Location : Bangalore

Experience : 8+ Years

Job Responsibilities :

- Responsible for setting the vision and direction of teams at Contact Center.

- Will be leading entire channels of Customer Service like Voice, Chat, Email,Social Media

- Identify new tools and technologies to better serve the customer.

- Work effectively with all peers and the board/stakeholders.

- Accountable for ensuring full regulatory compliance and legal requirements.

- Should have experience in Handling a span of 400 +

- Good experience in Setting up channels such as Voice, Chat, Email, Social Media is required.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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