Director - Retail - Electronics - eCommerce

Leading E-Commerce Company

Business strategy

- Develop the business model: Go deep, understand where opportunities are and create a viable business model to service the opportunities

- Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc.

- Know the customer: Understand connected customer behavior, develop new customer insights

- Know the competition: Understand on-line and off-line players. React as and when necessary in an appropriate manner

- Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required

Vendor network management & operations

- Lead a vendor-relations team to identify strategic partners, negotiate better terms of trade and deals for our customers

- Create a comprehensive Vendor management strategy and governance framework

- Put in processes & metrics to scale the business

- Use technology to scale operations and expand selection

- Work with Supply Chain teams to ensure product availability

Merchandising and Sales strategy

- Own pricing strategy based on market potential, consumer insights, margins, competitive signals, etc. Drive necessary promotions

- Create a sustainable business model in the category for ongoing business

- Identify the growth areas and new business scope within the existing category

- Expand selection, enable its discovery and ensure conversion

People leadership

- Build, retain and groom a strong team to deliver across functions

- Set goals, define KPIs and ensure team tracks effectively towards goals

Desired background

- Educational background – should be from premier institutes

- Knowledge of Retail, consumer goods industry

Desired Competencies

- Desire and ability to think like the customer

- Ability to translate strategies into execution plans and take them to completion

- Highly analytical

- Willing to take calculated risks to grow the category

- Excellent verbal and written communication with interpersonal skills

- Strong understanding of technology and business

- Must be willing to learn

- Ability to connect with people across teams & levels