Director - Recruitment - BPO

The opening is with one of our esteemed clients in the ITES (BPO) space.

We are on the look out for a Director Recruitment whose responsibilities would be the under mentioned :

- Managing end to end recruitment for different processes

- Vendor Management

- Manage the Sourcing & Footfall

- Manage Advertising & Branding

- Assure the On Time Delivery of batches

- Improve the Hiring Quality

- Monitor and improve the Offer to Join Ratio

- Location compliance (Recruitment Assessment, PIF & Documentation Compliance)

- Budget Adherence (Keeping the CPH as per the company standards)

- Coordinate with the Training, Operations, Employee Care and the Employee Administration in line with Recruitment

- Source the best fit resumes through the Employee Referral, Own database, Consultants against the job requirement & line up the candidates for interview.

- Responsible for Human Resource activities which including Recruitments, Policies and processes, Data Management etc.

- Execute Recruitment Plan for all departments in line with the approved business plan.

- Brand building and positioning the company in the local market

- Conduct the Performance Appraisal Exercise (PMS) and ensure it is duly completed with all fairness and is timely executed.

- Responsible for implementation of Personnel policies and processes.

- Carry out job description for all jobs.

- Prepare Monthly/Weekly roster for outstation recruitment drives and aligning recruiters for the same

- Coordinate with the Training, Employee Care and the Employee Administration in line with recruitment.

- Directly Co-ordinate with the Head of Recruitment for Bi-Monthly HR reviews and Prepare reports and presentation for the same

- Ensure smooth on boarding of new joinees.

- Make the Data Pool ready for all the positions likely to be filled in near future.

- Keeping track record of the all the interviews done and selected / rejected / hold candidates for future reference.

- Conduct leader-ship training (Step-up) for the Recruitment Department.

- Impart training on policies and procedures of the company.

- Employee Engagement Activities

- Conduct Skip Level Meetings if necessary.

- Develop periodic goals, organize the work, sets short-term priorities, monitor all activities, and ensure timely and accurate completion of assignment.

- Coordinate and supervise internal recruitment trainings to ensure staff will have adequate competences needed to execute their functions.

- Enforce policies, procedures and work-instructions with staff in order to achieve a standardized way of working towards the recruitmenT.

- Create sound working environment through people management and motivational practices in order to achieve maximum output.

- Ensure Targets are met given by WFM team in terms of numbers, quality and timeliness.

- Ensure thorough Stability check is done before hiring.

- Ensuring all relevant details (such as shift timings, compensation, etc.) are provided to all prospective employees during the final interview.

- Ensure all documentation is complete before offers is rolled out.

- Ensure Respective reference checks done.

- Ensure accurate daily reports are sent to respective stake holders in Operations and HR.

- Employee referral encouraged and rewarded.

- Organize college campus and consultancy drive activities.

- Ensure adherence to the guidelines and compliance policies in Talent Acquisition.

- Enforce & Implement the Talent Acquisition governance policies.

IF THE ABOVE SUITS YOUR PROFILE , KINDLY SEND A CROSS A COPY OF YOUR UPDATED RESUME TO vikas@itglobalservices.com WITH THE CTC, ECTC AND NOTICE PERIOD.

PLEASE NOTE THAT WE ARE LOOKING OUT FOR SOMEONE WHO HAS BEEN IN THE ITES ( OR ) BPO SPACE AND IS WELL VERSED WITH VOLUMES AND VOLUME HIRING.