Director - Quality Assurance - eCommerce

QA - Director

India's leading eCommerce company, which is looking for QA Director for their Bangalore office.

Job Description :

- BS or MS Computer Science from a reputed university.

- 10+ years experience in technology intensive software products space.

- At least 2 years as a Director in a Product Engineering organization, with a strong exposure to QA or actively running a QA function

- Experience working in a global product development organization

Job Description :

- The Director will be responsible for all the activities of the QA group. They will be responsible for maintaining quality standards for those products or components that fall within their remit, ensuring delivery of gold-standard software that meets the highest standards for quality in our industry.

- They will ensure that the products that fall within their responsibility are fit for purpose and meet external and internal requirements, including customer expectations, for usability, functionality, robustness, correctness and performance.

- They will determine the appropriate coverage across all quality metrics for all software development and other relevant products, and oversee the creation, development and execution of test plans. They will also ensure that repeatable (and automated) processes are used at all times.

Responsibilities Of This Position :

- Be an external ambassador for the QA Group to the company Leadership

- Set QA compliance objectives, and certify that quality targets are achieved across metrics of usability, functionality, robustness, correctness and performance, in line with Product Management goals, prior to any software release

- Established and maintain repeatable and automated gold-standard Quality processes and test infrastructure, where test coverage and quality results are visible and accessible at all times to all groups involved in software development and delivery

- Determine appropriate coverage across all quality metrics, and oversee writing and executing the test plans for all relevant product releases

- Have a customer focus at all times, ensuring that the tests' coverage includes customer use cases and represents customers' environments. Build an appreciation for the customer perspective across the whole QA group and the larger Development organization.

- Maintain awareness of the business context and strategy, and communicate these within the QA group

- Organize and build-to-scale the QA group effectively to deliver against the group's remit.

- Drive the recruitment strategy within the QA group and ensure effective onboarding of strong technical talent

- Demonstrate strong leadership and people management skills. This is a high profile role and the ability to influence peers and stakeholders in a matrix-management organized structure is required.

- Assist in the development of short, medium, and long term plans to achieve strategic product objectives and deliverables

- Interact across functional areas with senior management and the executive team to ensure alignment across the org, and also to keep those stakeholders informed of the QA group's activities

- Guide, mentor, coach and support all the members in the QA group

- Bring together staff of different disciplines and drive the group to plan, formulate and agree comprehensive quality procedures

- Ensure a positive and close partnership between all members of the QA group, and their peers within the relevant Engineering, Product Management and Technical Support groups, and with their leadership

- Training the team on the latest testing methodologies

- Track team performance and develop career path for leads and team members

- Build strong leadership within the QA team, with strong technical and managerial capabilities at all levels

- Manage the annual planning and budgeting process, and track the same through the year for the QA group

Udhaya

09043475851