Director Quality Assurance (BPO RCM) - You will oversee and manages all activities of quality assurance teams & develops the departmental vision and build the departmental culture and work standards. - Provide technical / functional leadership and expertise within the field of Quality Assurance. - Focus on continuous Quality Assurance improvements including usage of appropriate tools, techniques and automation. - Monitoring of all the Quality Assurance activities, results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes. - Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, performance, automation, etc. - Direct the development of the Quality Assurance strategy, methodology, discipline and framework. - Provide technical expertise in Automation, Quality Assurance Methodologies, Tools and Techniques across the board - Collaborates with other members of management to develop new processes designs and manufacturing and training methods. - Responsible for implementing and maintenance of quality assurance processes and ensures compliance with the established standards & implement necessary changes in controlled documents for quality control measures. - Manage corrective action as well as preventative action, but with emphasis on root cause analyses in order to ensure that process issues are deterred from recurring once they are resolved. - Direct complex RCM projects and teams for healthcare clients and oversee the operations - Manage a complex group of clients with a wide range of practice types and ensure that performance measurements for those clients are consistently met, tracked and communicated - Work with BI team to develop dashboard reporting that the managers will be responsible to maintain and use to demonstrate performance - Provide strategic guidance to the operations managers to ensure service delivery. - Drive cost control measures across operations. - Review performance achievements and targets regularly with Operations Managers / Assistant - Mangers and provide strategic direction to improve service delivery. - Approve resource planning, recruitment training and other development plans for the teams - Mentor and guide direct reports and work closely with all Managers and intervene appropriately to create a competent and close-knit team.

Metros

 Director - Quality Assurance - BPO RCM 

 Director - Quality Assurance - BPO RCM  ,Job Description for  Director - Quality Assurance - BPO RCM  in Perfect Placer Management Consulting in  Metros for (14-20) years of experience. Apply Now!

Job Description for  Director - Quality Assurance - BPO RCM  in Perfect Placer Management Consulting in  Metros for (14-20) years of experience. Apply Now!