Director - Project Transition - Healthcare

We are looking for a healthcare professional who uderstands Client requirements for a Project; Execution and implementation of complex and comprehensive network solution projects for a line of client processes; Focus on developing and deploying tools/ methods/ best practices to drive seamless transitions from clients while reducing transition costs and timelines.

The brief responsibilities are given below:

- Lead a Team of Project Managers and manage the overall delivery of the project.

- Manage shop for all new Transitioned projects.

- Interact with clients with respect to project status and plans

- Closely monitor team performance against client SLAs and develop & implement improvement plans wherever necessary

- Oversee migration of projects through stages and until handover to Operations

- Manage customer relationships during design & planning and pilot phase

- Undertake all project management responsibilities (including project planning, sizing, financial validation of commercials, client & internal reporting on project metrics, etc)

- Develop offshore service management framework (SSA, SLAs, etc) jointly with customer for offshore service delivery

- Ensure adequate staffing & ensure successful accreditation of staff by coordinating with process trainers and training development team

- Evaluate project risks and develop & implement mitigation plans

- Support onshore sales and relationship management team in identifying new / additional business opportunities with the customer