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Abhishek JP

Managing Director at Search Light Consulting

Last Login: 24 May 2024

Job Views:  
3422
Applications:  570
Recruiter Actions:  51

Posted in

BPO

Job Code

1153935

Director - Process Excellence/Quality - US/UK Mortgages Process - BPO

15 - 25 Years.Hyderabad/Delhi/Bangalore/Mumbai/Chennai
Posted 1 year ago
Posted 1 year ago

Director Process Excellence - US/UK Mortgages Process for an MNC BPO (Bglr / Hyd / Delhi / Mumbai / Chennai).

Purpose of the role:

- Collaborating, communicating and partnering with business owners, stakeholders & other partners to be identify, scope, analyze and execute process improvements and projects

- Use appropriate Lean and Six Sigma tools to analyze data, identifying sources of variation, root causes and solutions

- Demonstrate strong knowledge on lean and six sigma concepts with a history of execution in healthcare provider business

- Work across multi-domain. multi-function, multi-location & multi-culture teams

Roles and Responsibilities:

- 15+ years of work experience with at least 8-10 years of relevant work experience in process excellence/ lean six sigma roles/ projects in US / UK Mortgages Process only.

- Bachelor or Master's degree in any Quantitative discipline (such as Economics/ Computer Science/ Information Technology/Mathematics/Statistics)

- Excellent communication skills and ability to work across teams

- Green belt certified with demonstrated project completion, preferably Black Belt trained or certified

- Strong experience in project identification, scoping, analysis and execution

- Good understanding of data, stakeholder management and excellent problem-solving skills.

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Posted By

user_img

Abhishek JP

Managing Director at Search Light Consulting

Last Login: 24 May 2024

Job Views:  
3422
Applications:  570
Recruiter Actions:  51

Posted in

BPO

Job Code

1153935

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