Director - Process Architecture - Risk & Control - Payments Domain - India

Process Architecture for Risk & Control- India, Director

Director of Payments Process Architecture and Modelling Team working for the Process Architecture for Risk & Control workstream within the Payments Control & Enhancement Program (PCEP).

The Director will be part of the Payments Control and Enhancement Program (PCEP), which has been established to improve the bank's payment control framework.

Within PCEP there is a process mapping workstream. The objective of this stream is to map all of the payment processes across the Group to understand in detail the control landscape and identify-opportunities for improvement.

The Payments Control and Enhancements Program (PCEP) was established to reduce payments risk and provide a more holistic approach and framework to payments management and processing within the bank. As a multi-year Top Program with executive sponsorship, PCEP's four key objectives are to:

- Reduce the risk of erroneous payments leaving the bank

- Ensure payment capabilities are resilient and secure

- Enhance payments control framework

- Assess end of service life issues in payment applications

Key Objectives/Responsibilities:

- Lead a team of Process Modellers & Architects who will gather and analyse information from a variety of sources (Payments SMEs, existing process documentation etc.) to create current state process models for Payments that align to Credit Suisse's process modelling framework

- The Director will be expected to ensure workshops and other necessary activities to gather and synthesise information is completed in a consistent way across the team

- The team will perform: Process mapping Payment flows; identifying existing Payment controls; and assessing control and efficiency related improvements

- Driving-change with resilience and adaptability - The ability to navigate a way forward through uncertainty and ambiguity with a positive approach, accepting change

Your future colleagues:

The team is dedicated, hardworking and used to work independently as well as collaboratively. We work with a high level of integrity, attention to detail and look for a colleague who shares our passion and high standards.

We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm's D&I ambition which is an integral part of our global cultural values.

Qualifications:

We are looking for a Director with proven experience in:

Core Skillset Focused On:

Proven ability to analyse and convert existing procedural or process documentation into process models

Workshop facilitation and elicitation of process activities and meta data (e.g. roles, applications, risks, controls)

Process modelling/convention/standards

Proficient in BPMN 2.0

Ability to manage partner expectations

Ensure team is delivering is on time, consistently, and accurately

Ability to communicate optimally at all levels is essential

Dedication to fostering an inclusive culture and value diverse perspectives.