Director - Performance Improvement - Supply Chain CoE - Urban & Tourism - Government & Public Sector

The opportunity

As Performance Improvement Director - Supply Chain CoE, you'll actively establish, maintain and strengthen internal and external relationships. With guidance from partners and directors, you'll identify potential business opportunities for company.

Your key responsibilities

Client Management

- Manage multiple projects, engagement economics and receivables, project resources and team utilization

- Lead the delivery / execution of high quality deliverables and manage service quality, brand and client expectations

- Manage clients & accounts and built professional relationships

- Meet business development targets by identifying new opportunities with existing and new clients

- Demonstrate significant industry / solution expertise

Knowledge Management

- Contribute to brand development by writing articles, developing thought leadership and point-of-views

- Contribute to knowledge development and management

People management

- Be a strong team player

- Build a strong team and be a strong role model, mentor and coach

- Assist in resolving people issues

- Support people development through guidance and feedback

- Take the lead in recruiting activities

- Ensure compliance to the firm's standards, processes and policies

- Contribute to the firm's initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence

Ideally you'll also have

- Willingness to travel

- Flexible to adopt to a demanding lifestyle

- Able to thrive in relatively unstructured situations

- High initiative and drive, positive attitude and high commitment

- Maturity and ability to handle pressure