Director - Operations - Solutions & Service Delivery - Manufacturing Firm

Role Description :

End-to-End manufacturing Operations at Organization comprises of the Pharma Development, Make, Quality, Digital Transformation & Sustainability [DMDT] business processes; The OPSIT-SSD DMDT Director will be responsible for all new IT solutions delivery, deployment & implementations along with maintaining all operational IT systems that help run these business processes.

This role also establishes and enhances platform transition and growth strategy aligned to the deliverables under the Accelerate Delivery, Innovation and Optimising the way IT is run. In doing so, The OPSIT-SSD DMDT Director role is central to shaping the overall Operations IT Development, Manufacturing & Digital capability; One-IT vision and ensuring business strategies are effectively being addressed via delivery and close partnerships with other Global Capability teams.

Key Responsibilities:

- Develop and implement IT strategies that support the Development, Manufacturing & Digital transformation across all Organization manufacturing sites globally.

- Lead a team of senior IT professionals and teams in multiple countries to ensure:

a. All global DMDT IT solutions delivery & deployments are completed as per the program & portfolio plans, on-time & within budget.

b. All DMDT IT systems are properly maintained and are updated based on respective heat maps working with other global IT functions.

- Co-work with other business facing & Project management functions to identify areas where IT systems can be used to improve business processes.

- Develop and maintain relationships with vendors to ensure that the company is using the most up-to-date technology.

- Ensure that all IT systems are secure and meet regulatory requirements.

- Ensure all System KPIs & OKRs [Tier Metrics] are maintained and measured against defined targets.

- Develop and maintain disaster recovery plans for all IT systems in the scope.

- Manage the IT budget for the DMDT operations of Organization.