- We are hiring for one of our client for the Director position
- Mumbai Location
- The role involves the day to day management of Operations.
Education - Master's in management or higher
Experience - 12-17 years of experience.
- Lead in service delivery based on SLA metrics such as quality, cost, turnaround times.
- Implement best practices in service delivery including Lean, Agile, Six Sigma, Kaizen etc.
- Build and maintain relationships with customers both internal and external
Skills Required :
Operations, Process management, People management, Quality Control, Business Process Re- engineering, Digital Transformation, Data & Analytics, Change Management, Financial, Equity & Fixed Income research, Industry Research & Benchmarking, data management and governance, Lean Six Sigma, PMP.
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