Director - Operations - Microsoft Business Solutions Partner

Director Operations - Leading Microsoft Business Solutions Partner (15-20 Yrs)

We are looking for a Director Operations who will lead,manage and inspire a team of 300 employee headcount consulting company based out of Bangalore location and having offices across the globe.

Desired Qualifications, Certifications and Qualities:

- Degree in Business Administration

- 15+ years of experience in managing operations and strategies from IT service industry

- Analytical, structured and methodical approach to work with creative thinking skills and exemplary problem-solving abilities.

- Ability to act in a proactive manner and work on own initiative as well as part of a team

- Self-motivated individual with good attention to detail. Flexible and adaptable to the needs of the business.

- Knowledge on technology operations and evaluating them according to established goals.

- Devising and establishing IT policies and systems to support the implementation of strategies set by upper management.

- Played a significant role towards various ERP Implementation projects based on business requirements.

- Successfully headed Organisational level Agile practice transformation

- Must possess strong relationship-building expertise with a wide and varied audience; internally and externally.

- Experience working within a consulting and project related environment for a Microsoft gold partner or similar

- Experience in a role where there is a responsibility for service delivery KPI's and contractual SLA's.

- Experience working across a global organization would be desirable.

Skills Required:

- Excellent communication skills, comfortable in engaging with all levels across the business and ability to influence, negotiate and develop internal and external relations.

- Excellent organisational skills with the ability to multitask and prioritize tasks when necessary

- Skilled in assessing business processes to identify improvement, opportunities and develop cost reduction programs such as Lean, Six Sigma and Kaizen to address these opportunities.

- Analytical & problem-solving with excellent interpersonal, and organization skills with proven abilities in team management & stakeholder relationship management

- Good to have experience in Microsoft business platforms or AX and Dynamics 365

- In depth knowledge of diverse business functions and principles such as supply chain, finance and customer service

- Skilled in designing solutions with sound understanding of technical and operational bottlenecks