Director - Operations - eCommerce Startup

Objectives of this Role :

- Collaborate with executive-level management in the development of performance goals and long-term operational plans

- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration

- Set strategic goals for operational efficiency and increased productivity

- Work with project managers in the development of financial and budgetary plans

 - Analyze current operational processes and performance, recommending solutions for improvement when necessary

Daily and Monthly Responsibilities :

- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives

- Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals

- Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks

- Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs

- Uphold organization policies and standards, ensuring legislative regulations are followed

- Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment