- The incumbent will have a proven track record of success and a distinguished career driving relationships, roadmap development, delivery/account management and deployment of large scale and high quality technology solutions in Outsourcing services in Banking Customer management.  - Should have managed a P&L size of at least $ 20- $ 25 MN.  - Ability to manage globally distributed and large delivery teams across multiple programs/projects covering various Customer Geos   - A proven track record with at least 10 + years of relevant US- UK retail banking operation experience.   - Experience and knowledge of banking regulatory requirements relevant to UK/US/Intl markets is must  - Experience with Continuous Improvement Programs and/or reengineering.   - Managing teams in a BPO environment with Voice BPO background and managed multiple lines of business, E.g.-CRM, Collections Fraud prevention etc.  - A successful track record exemplifying his/her consistency in delivering results.   - Proven ability in Account Planning and Governance.   - Strong business acumen and partnership skills.   - Effective communicator, Proactive planner with strong analytical, problem solving and organizational abilities

Bangalore

Director - Operations Delivery - Banking Contact Center 

Director - Operations Delivery - Banking Contact Center  ,Job Description for Director - Operations Delivery - Banking Contact Center  in Mancer Consulting Services in  Bangalore for (15-22) years of experience. Apply Now!

Job Description for Director - Operations Delivery - Banking Contact Center  in Mancer Consulting Services in  Bangalore for (15-22) years of experience. Apply Now!